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How do I start using the Live Chat Service?

Once you have purchased the Live Chat Service, you need to take the following steps to start using Live Chat on your website.

1. Choose the required icon set. Click here to find out how >>

2. Add Operators (and Departments). Click here to find out how >>

3. Get the HTML code you need to paste into your web pages and emails and add it to your website. Click here to find out how >>

4. Customize the chat window interface. Click here to find out how >>

5. Download the LivehelpGenie Agent Client software and install it on each Agent's computer. Click here to find out how >>

Once you have completed these steps, simply login to the LivehelpGenie Agent Client software using the Agent Username and Password created in Step 2, and begin entertaining chat requests from your website.

 

Created on:  
Jan 15, 2006 1:00 PM  GMT
Last Updated on:   Oct 26, 2007 1:26 PM  GMT
 
Answer How do I start using the Live Chat Service? 
Answer How does Live Chat work? 
Answer Listing, Searching and Managing Orders 
Category Setting up Live Chat for your Website 
Category Using the LivehelpGenie Agent Client software 
Category Renewing / Upgrading / Deleting Live Chat Service packages 
Answer Suspending/Unsuspending the Live Chat Service 
Answer Moving or Pushing a Live Chat Order from one Control Panel to another 
Answer RESELLERS - Read this to setup your Live Chat Service